Reach the editorial desk
Contact us
This page explains how to get in touch with the people who write and check the pages on this site. It also sets out what the desk can and cannot help with, so your message reaches the right place the first time.
Send corrections to figures first
If a number on the site looks wrong, tell us which page and which figure. Bonus terms, wagering conditions and return figures change without notice, and a published figure that has drifted is the kind of problem we want to hear about quickly. Quote the page and the figure as you see it, and if you can, point to the published source that disagrees with us.
We check bonus terms and game information against what the operator publishes, and we correct errors when they are shown to us. We will not publish a claim we cannot source, and we will not change a figure just because a reader would prefer a different one. If your correction holds up, the page is updated and the old figure goes.
No account support is available here
This site is an editorial and bonus information service. We do not hold accounts, take deposits or process withdrawals, and we cannot see anything on anyone's casino account. That includes balances, bonus credit, verification status, pending withdrawals and locked accounts. Those matters sit with the operator and only the operator can act on them.
Because of that, messages asking us to release a withdrawal, restore a bonus or look into a blocked account cannot be actioned, however clearly they are written. Take those questions to the operator's own support channels, which are the only place with access to the account record. Our partner's cashier and support desk handle their own customers directly.
Other questions the team can help with
Questions about how the site works, how bonus pages are put together, and what a term such as wagering or a long-run return figure means are welcome. We can explain what a published condition says and why a page is worded the way it is. We can point you to the part of a bonus offer that matters before you commit any money.
We cannot give personal advice, recommend a stake, or suggest a way to beat a game, because no such method exists. A return figure is a long-run average across a large number of plays, and any single session can fall either side of it. Gambling involves real risk of loss, and if it has stopped being a spend you can afford, stop and seek support.
How to write to The desk
Write in plain terms and put the point in the first line. For a correction, name the page and the figure. For anything else, say what you need to know. Keep it short where you can; a clear message is easier to route than a long one. The address to use is printed separately on this page rather than repeated in the body.
We read everything that arrives but cannot promise a reply to all of it, and we do not answer account questions. Messages that ask us to act on a casino account will be redirected to the operator. Anything you send is handled in line with the privacy policy on this site.
Get in touch with the team
Email: contact@fiftylions-au.com. We answer editorial corrections first — if a figure on this site is wrong, say which page and we will check it against the source.
Questions
Can you help me get a withdrawal released?
No. This site does not hold or access casino accounts, so we cannot see a pending withdrawal, verify a document or release a payment. Only the operator can act on an account, and their support desk is where those requests belong.
How do I report a bonus figure that looks out of date?
Tell us the page and the figure as you see it, and if you can, the published source that disagrees with us. We check terms against what the operator publishes and will correct the page if the error is confirmed.